Frequently Asked Questions
Get more from your psychic phone, email and text readings — view our frequently asked questions below.
How do I choose a psychic for a reading?
We would encourage you to read our psychics' profiles before your reading so that you can understand how they work, what their skills are, and if there's any particular area they specialise in. Most of our psychics can look at any area of your life, but you may decide to choose someone who can give in-depth love readings, for example, or a medium if you wanted a more spiritually based reading. If you can't decide, or you don't mind who you speak to, don't worry — you'll automatically be put through to the next available reader.
I've never had a reading before, what should I expect?
Some people find the idea of a psychic reading intriguing yet may feel anxious about what they may be told. We think it's important to reassure everyone that a professional psychic should never tell you 'bad news'. Our psychics will ask you if there's a particular area you want to look at and focus on that subject for you, giving insight and guidance on the choices you have. You can also have a general reading if you want the psychic to tune into your current circumstances and see what's coming up for you in the next six months.
How do I get the most out of my reading?
Before you speak to your chosen psychic, we suggest that you take a minute to think about the areas in your life where you need guidance. It may be worth making a few notes on the questions you may want to ask. Take a few minutes to sit quietly and clear your mind so that you feel relaxed and calm to be able to enjoy your reading. Remember that having a psychic reading can be an enlightening and empowering experience, so feeling relaxed and open to psychic guidance will give you a better result and encourage the peace of mind that you are looking for.
I would like to speak to a Tarot reader, how do I find one?
You can search for a Tarot reader or any other psychic skill from our readers page by filtering for that skill. The page will show you all of our Tarot readers, along with a brief introduction to that skill. If you'd rather search for clairvoyants or mediums, just filter by the relevant skill instead. Don't forget you can read about each psychic's skills and experience on their profile, so you can decide who is the best person for you to speak to.
Can I pre-book a reading with a psychic if they're often busy?
Some of our psychics are in high demand because of their exceptional quality and may not always be available when you visit. While we do not offer pre-booked readings, you can subscribe to receive email alerts for your favourite psychics. We’ll let you know as soon as they come online, giving you the best chance to connect with them when they are available.
How do I know if your psychics are genuine?
All of our psychics are genuinely gifted and have years of experience working as a psychic before joining our team. When a psychic applies to work with us, they are interviewed and fully tested through a series of test readings. If they demonstrate genuine talent and we are confident in the quality and accuracy of their readings, we provide full training on our company standards and regulatory guidelines. It’s important to us that our psychics work with the right ethics, follow all guidelines, and leave our customers feeling enlightened and satisfied after their reading. To maintain these standards, we closely monitor our psychics’ readings as part of our ongoing quality procedures.
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